fa7777 Privacy Policy
The security of your personal information is our highest priority. Learn how fa7777 keeps your information protected.
Introduction and Scope
fa7777 is an online betting and casino platform operated for Bangladeshi players. This privacy policy describes how fa7777 ("we", "our", or "platform") collects, uses, stores, discloses, and protects your personal information.
By using this website (fa7777.lat) to register an account or by using any of our services, you are considered to have agreed to the terms set out in this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
Information We Collect
2.1 Registration and Account Information
When creating an account, we collect the following information:
- Full name (in both Bengali and English formats)
- Date of birth (for age verification — minimum 21 years)
- Mobile number and email address
- Login credentials (username and encrypted password)
- Preferred language and communication channel
2.2 Financial Transaction Information
During deposit and withdrawal processes, we store certain payment-related information. This includes:
- Payment method name (bKash, Nagad, Rocket, Upay)
- Mobile banking number (in partially masked form)
- Transaction amount and date
- Transaction reference number
2.3 Automatically Collected Information
When you use our platform, the following technical information is collected automatically:
- IP address and device type
- Browser name and version
- Session data and cookies
- Page visit duration and click patterns
- Internet service provider (ISP) name
Purpose of Data Use
fa7777 uses your collected information for the following legitimate purposes:
Cookies and Tracking Technology
4.1 What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. fa7777 uses the following types of cookies:
- Essential Cookies: To maintain login sessions and ensure the core functionality of the platform.
- Performance Cookies: To remember page load times and user preferences.
- Analytics Cookies: To analyse traffic patterns and improve service quality.
4.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may cause some important platform features to not function properly.
Data Disclosure and Sharing
5.1 Sharing Information with Third Parties
fa7777 does not sell or rent your personal information to third parties, except in the following circumstances:
- Service Partners: Payment processors (bKash, Nagad, Rocket, Upay) and technology providers who assist in operating our services — only the necessary information is shared.
- Legal Obligations: In response to a court order or a legitimate request from a regulatory authority.
- Security Protection: When required to investigate fraud, scams, or illegal activity.
- Business Transfer: In the case of a merger or acquisition, provided the new operator also remains bound by this policy.
5.2 Information with Game Providers
Our platform offers games from various providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. Game session data (play history, bet amounts) may be shared with the relevant provider for auditing and fair play purposes. However, your personally identifiable information is not provided.
Data Security Measures
To ensure the security of your information, fa7777 applies industry-standard security measures:
Data Retention Period
fa7777 retains your personal information for the following periods:
- Active Account Information: For the entire duration that the account remains active.
- Financial Transaction Records: At least 5 years from the date of the transaction (as required by law).
- Gaming History: Up to 2 years after account closure.
- Support Communication Logs: 1 year after the issue is resolved.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
Once the required period has expired, we securely and permanently delete or anonymise your information.
Your Rights
8.1 Right to Access
You can find out at any time what information fa7777 holds about you. Upon request through our support team, we will provide a detailed report of the information collected.
8.2 Right to Rectification
If any information in your profile is incorrect or incomplete, you can request a correction. This can be done through account settings or via live chat support.
8.3 Right to Deletion
In certain circumstances, you may request the deletion of your account and related information. However, we may be required to retain some financial records due to legal obligations.
8.4 Opting Out of Promotional Communications
If you do not wish to receive our promotional messages or offer emails, you can opt out at any time by informing the support team. However, important service-related messages (transaction confirmations, security alerts) cannot be stopped.
Protection of Minors
fa7777 strictly prohibits providing services to anyone under 21 years of age. We carry out an age verification process at account registration, and we do not knowingly collect or store any information from anyone under 21.
Policy Changes
fa7777 reserves the right to change or update this privacy policy at any time. For significant changes, we will:
- Publish a notice on the website.
- Send a summary of the changes to the registered email address.
- Update the "Last Updated" date at the top of the page.
Continuing to use the platform after changes have been made will be considered as your agreement to the new policy. We therefore encourage you to review this page regularly.
Contact Us
Privacy Enquiries
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our support team provides assistance in Bengali 24 hours a day, 7 days a week.
For more information, visit our FAQ page and Responsible Gaming page.